Technical support representatives are available to assist IGI software users
who are part of our maintenance program.
Maintenance Services Include:
- User Assistance
- Fault Reporting & Diagnosis
- Tested Workarounds & Corrections
- Revision Releases
- Maintenance Documentation
If you would like more information about our maintenance program or would like to purchase
IGI software please call (800)679-0676 or e-mail: sales@igi.com.
Contact Information
Telephone: (800)548-5662
Local: (612)721-6280
Monday through Friday: 8:00 am to 5:00 pm Central Time
Fax: (612)721-3802
E-mail: support@igi.com
| Mailing Address:
|
Infinite Graphics Incorporated
Attn: Customer Support
4611 E. Lake Street
Minneapolis, MN 55406
|
To ensure the fastest possible support, please use the support
address, support@igi.com, and not an individual support technician's
e-mail.
|
| As we continue to develop new products for your use, it is
important for us to hear from you. Please send your comments
and suggestions to support@igi.com or fax them to
612.721.3802.
|
|
To enable IGI technical support to give you the best service possible, please have your IGI
application running and the following information ready:
- Name and version number of the software. (You can
find this easily by clicking on the ? or selecting the About… item on the Help
menu).
- Type of equipment you are using.
- Specific details of when and how a problem occurred.
- The exact wording of any error messages received.
If you are unable to reach IGI technical support during business hours, please leave a message
with your daytime phone number and a technician will return your call.
